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These pages explain the method behind your results, from the interview voi writes and conducts to the indicators that turn answers into scores you can trace back to their source. The interview method follows guidelines from voi’s scientific partner, the Technical University of Munich (TUM).

How voi writes your interview

The principles behind the questions voi writes, the order it asks them in, and how it conducts the interview.

How indicators work

What every indicator is built from, where it comes from, and why results compare across organisations.

Defining an indicator

What an indicator actually is: its name, its definition, and what a score means.

Writing questions

How a question is worded, typed, and placed in the interview, and how it connects to an indicator.

Answer options & scoring

How each answer choice carries a score, and how skip logic branches a question.

Calculation & thresholds

How a raw answer becomes a score, and how that score is read as Poor, OK, or Good.

Source & attribution

How voi shows you exactly where an indicator’s definition comes from.