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This is the full account, workspace, and billing walkthrough, meant to be a reference you come back to. For the fastest path to a first study, follow the Quickstart instead.
1

Sign up

Go to the voi sign-up page and enter your work email and a password. Or accept a teammate’s invitation from your inbox to join an existing workspace directly.
2

Accept the Terms of Service

Accept the Terms of Service, which include the Data Processing Agreement. This step confirms that your organisation is the data controller for the data you collect with voi. See Data privacy in voi for what this means.
3

Create your workspace

Enter your organisation’s name to create your workspace. Add your privacy policy URL now, or update it later from workspace settings.
4

Verify your email

Confirm your email address from the verification link voi sends you. This keeps your account secure and confirms your login.
5

Set up billing

Add a payment method and choose how you’ll get credits, a one off top up or an annual plan, so you’re ready to launch when your first study is drafted. See Billing & subscription.
If a teammate invited you, follow the link in the invitation email instead of signing up separately. Invitations expire after 7 days.

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Two ways your organisation might be set up

Your organisation is both the billing account holder and the workspace owner. Whoever creates the workspace becomes its first owner, and any owner can add a payment method (see Billing & subscription) or invite billing admins to help manage it.This works the same whether you’re planning a single study or many: a workspace holds any number of studies at no extra setup cost, so there’s nothing different to set up for a multi-study account.
See Roles & access for who can do what across your billing account and your workspace. Once your account, workspace, and billing are set up, head to Using voi for a tour of the app tab by tab, or follow the Quickstart to build your first study.